Making the Right Connection

​I am a business owner of a telecommunications company and one of my struggles is an adequate understanding of our products and services. I don’t possess a technical background to be able perform most of the services we offer. I like most other office people use desk phones daily, not giving much consideration to what makes them work. When talking with others about our business, I lack a simple understanding to effectively communicate what we do. However, in a recent conversation, the light bulb came on! I finally understand a fundamental difference between the older technology versus the newer technology. In other words, I have the ability to explain a fundamental difference of the premise-based phone and the hosted phone. 

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